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Downtime report

 

 

This report allows the visualization of occasions when the maximum allowed inactivity was reached, either because there are no records by the user or because there is no delivery of readings on our servers.

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How to set up a downtime control

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Presents the downtime events, in different visualization styles. 

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Issuance of the report

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At the WEB ADMINISTRATOR in REPORTS / DOWNTIME

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By default, the report indicates ALL ACCOUNTS within the last 24 hours and no filters applied.

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1. Select all accounts or an account to view more details

2. Establish the consultation period

3. Apply filters

4. Click on one of the following display styles

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Standard​

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Organizes downtime events in chronological order. Click on the arrow at the beginning of the line to expand the inactivity and view all the details:

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- user icon to view user's details, if available

- device icon to view device's details

- operating and monitor user comments

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Listing​

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List of downtimes in a simple list. Displays account, device, user and limit reached.

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Descriptive​

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Displays the downtime control settings.​

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DOWNTIME reports are available to Mobitraxx PRO and Mobitraxx LITE subscribers.

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