top of page

Replace a device

 

 

Replacing a device with another, in case of loss or damage, is quite common. This operation is very simple:

 

By the new device (recommended)

​

1. Install the Mobitraxx PRO or LITE app on the new device

2. Login to ADMIN

3. Select DEVICE

4. IF MOBITRAXX PRO: at the top of the screen select the account the device is linked to.

5. In "Replace another" select the device to be replaced

6. SAVE

​

By the WEB ADMINISTRATOR

​

1. Install the Mobitraxx PRO or LITE app on the new device

2. On the app's home screen, click INFO

3. Get the identifier code, there is a copy command to be able to forward it if possible

4. In the WEB ADMINISTRATOR access REGISTERS / DEVICES

5. Click on the pencil of the device to be replaced

6. Replace the identifier code

7. SAVE

8. Back to the mobile device, on the Mobitraxx PRO / LITE home screen, click UPDATE.

​

​

​

bottom of page